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Frequently asked questions (FAQ)

  • General FAQ

What products does Hikvision HiWatch Series have?

Does Hikvision HiWatch Series products have default passwords?

Does Hikvision HiWatch Series IPC products support SD card slot?

Does Hikvision HiWatch Series IPC products support autofocus after zoomed?

Does Hikvision HiWatch Series IPC products all support PoE power supply?

What is the maximum distance for PoE cable?

Does all Hikvision HiWatch Series Analog camera (except Analog PTZ Camera) support 4 in 1 output?

What’s the client application for Hikvision HiWatch Series products?

How do I know the IP address of the product and enter the web page of the device?

Could we view the device via phone browser?

Why is it failed to record video or capture picture via IE browser?

Where to find power supply for camera?

How to adjust the camera parameters for Hikvision HiWatch Series analog camera?

14. How to change the camera name on the DVR/NVR?

What situations does Hikvision HiWatch Series IPC support for alarms?

Does Hikvision HiWatch Series DVR support PTZ Control protocol for Analog PTZ Camera?

Why is the camera’s image unclear?

Why is the picture blurry?

Why is the DVR/NVR beeping?

Information on this site does not constitute a public offer. Product description is for reference purposes. The manufacturer reserves the right to alter the appearance and characteristics of the product without prior notice.

© COPYRIGHT, Hikvision Digital Technology Co., Ltd.. ALL RIGHTS RESERVED.

Hikvision Europe
Dirk Storklaan 3, 2132 PX Hoofddorp, The Netherlands
Tel: +31-23-5542770
Fax: +31-23-5631112

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